FAQs

By completing the service request form and attaching a copy of the endorsed B/L for import goods and a copy of the SIC for export goods. 

By completing the form to register and update client data and attaching the following documents:  Letter requesting registration, updated copy of the Taxpayer Identification Number (RUT, for the Spanish original), the original Chamber of Commerce certificate issued within the last three months and a copy of the citizenship card of the company's registered agent.

By completing the form to register and update client data and attaching the following documents: Letter requesting registration, copy of the resolution authorizing it as a customs agent, copy of the policy acceptance certification by the DIAN, updated copy of the RUT, original Chamber of Commerce certificate issued within the last three months.

By completing the form to register and update client data and attaching the following documents: updated copy of the RUT, the original Chamber of Commerce certificate issued within the last three months, a copy of the citizenship card of the company's registered agent and a copy of the Dimar resolution (operating license) identifying it as such.

Submit a letter to the Document Center indicating the name and identification for each of the employees who will enter, signed by the registered agent, and attach a copy of the identification for each of said employees.
Note: In the case of COMPAS Barranquilla, submit the documents by e-mail to kgarcia@compas.com.co

At the Document Center counter. 
Note: In the case of COMPAS Barranquilla, submit the documents by e-mail to kgarcia@compas.com.co

The Request for the Entry of Cargo (SIC, for the Spanish original) and a Request for Shipment Authorization (SAE, for the Spanish original) must be submitted at the Document Center counter.
Note: In the case of COMPAS Barranquilla, submit the documents by e-mail to kgarcia@compas.com.co

The Request for Shipment Authorization (SAE) and the COMPAS service invoices must be submitted at the Document Center counter.
Note: In the case of COMPAS Barranquilla, submit the documents by e-mail to kgarcia@compas.com.co

The following must be submitted at the Document Center counter: Import Declaration with the release, Inspection Protocol (for physical releases), released B/L and COMPAS service invoices.
Note: In the case of COMPAS Barranquilla, submit the documents by e-mail to kgarcia@compas.com.co

A copy of the transit declaration, released B/L and the COMPAS service invoices must be submitted at the Document Center counter.
Note: In the case of COMPAS Barranquilla, submit the documents by e-mail to kgarcia@compas.com.co

The letter for the transfer to another warehouse / introduction in a duty-free zone, released B/L, COMPAS service invoices and shipment template must be submitted at the Document Center counter.
Note: In the case of COMPAS Barranquilla, submit the documents by e-mail to kgarcia@compas.com.co

A copy of the certificates of delivery authorized by the DIAN, released B/L and the COMPAS service invoices must be submitted at the Document Center counter.
Note: In the case of COMPAS Barranquilla, submit the documents by e-mail to kgarcia@compas.com.co

By submitting a copy of the B/L or SIC, or submitting a copy of the request for services at the invoicing counter.
Note: In the case of COMPAS Barranquilla, request them by e-mail to cbarboza@compas.com.co